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Privacy Policy

The Hollard Hearts Foundation Road Race is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how information is handled when you visit our website (hollardheartsrace.com) and clarifies data practices related to race registration.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

This website (www.hollardheartsrace.na) does not directly collect any personal information from you. Our primary function is to provide information about the Hollard Hearts Foundation Road Race.

However, when you register for the road race, you will be directed to a third-party entry portal, Race Day Events. Race Day Events collects personal information necessary for your race entry and participation. The types of information they may collect include:

  • Personal Identification Information: Name, surname, date of birth, gender, nationality, identity number or passport number.
  • Contact Information: Email address, postal address, phone number.
  • Race-Specific Information: Emergency contact details, medical information relevant to your participation (e.g., allergies, pre-existing conditions, medication), race category, previous race times (if applicable).
  • Technical Data: IP address, browser type, operating system, referral sources, pages visited, and other anonymous usage data collected via tools like Google Analytics (see Section 4).

Please refer to Race Day Events’ own Privacy Policy for full details on their data collection, usage, and protection practices.

2. How Your Information is Used (by Race Day Events and for Race Management)

Information collected via the Race Day Events entry portal is used for the following purposes:

  • Race Registration & Management: To process your race registration, manage your participation, assign race numbers, and communicate important race-related information.
  • Event Communication: To send you updates, newsletters, event details, and post-race information.
  • Safety and Medical: To ensure your safety during the event and provide necessary medical assistance if required.
  • Payment Processing: To process race registration fees and donations securely.
  • Customer Support: To respond to your inquiries, questions, and requests related to your race entry.
  • Website Improvement (Anonymous Data): Our website uses anonymous usage data (e.g., via Google Analytics) to understand how users interact with our website, identify areas for improvement, and enhance user experience.
  • Marketing and Promotion: To inform you about future Hollard Hearts Foundation events or initiatives that may be of interest to you, with your consent where required.

3. Data Storage Location and Security

  • This website (www.hollardheartsrace.na) does not store personal information. Our website servers may be hosted in Namibia or South Africa. Our hosting provider implements robust security measures to protect website data.
  • Race Entry Data (via Race Day Events): Personal and medical information collected during race registration is stored by Race Day Events. Please consult their Privacy Policy for details on their data storage locations and security measures.
  • Practice Data (Offline Medical Use): Personal and medical information collected directly from patients for medical use (e.g., during consultations, physical assessments, which is separate from race entry) is stored securely in physical and/or digital folders within the Hollard Hearts Foundation’s administrative records. This data is handled with the strictest confidentiality and adherence to medical privacy standards.
  • Security Measures: We implement a variety of security measures, including encryption, firewalls, and access controls, to protect any information under our direct control from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Your Data Protection Rights

You have certain rights regarding your personal information, subject to applicable laws:

  • Access, Correction, Deletion of Race Entry Data: For information collected during race registration, please contact Race Day Events directly to exercise your rights regarding access, correction, or deletion of your data.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
  • Google Analytics Opt-Out: We use Google Analytics for anonymous reporting of site usage. No personalized data is stored that can identify you directly. If you would like to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-Out Browser Add-on

5. Links to Other Websites

Our website may contain links to other websites, including the Race Day Events entry portal, that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit, especially before providing them with personal information.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@hollardheartsrace.na